March 8, 2013 | SharkAdmin Patty Sanchez, Senior Accounts Receivables Assistant What her coworkers say anonymously: “We constantly seek the assistance of our colleagues from the Business Office… to the point in which I'm sure it's somewhat annoying. No matter how many times I may contact her in one day, each time she makes me feel as if it's the first time I have ever asked for her help. She is an absolute joy to work with and regularly assists the Admissions and Records office in communicating tough information to students.” “Without her prompt response and follow through, we would not be able to serve our students who are questioning their bills. I always appreciate her dedication and care that is given to my team and the student when seeking assistance.” “(Patty) often has to deliver unfavorable news to students regarding their bill. It's not an easy message to deliver, especially when you care about how it is received. She does an excellent job of representing Northwest Vista College in the toughest of circumstances.” “She is dedicated to serving our students and her colleagues. I believe students truly feel cared for when they talk with her, as I can surely attest that I am on the receiving end of her care on a daily basis. She is an EXCELLENT team player and constantly asks what more can she do to help. I know that whenever I work with her I will receive the highest level of quality and service. If you want to know what customer service looks like, come visit with her.”
